Community Resources

Helpful information, services, and preparedness resources for residents

News & Alerts

Stay informed about what's new in and around Carole Highlands, including neighborhood updates, safety notices, and local changes such as new stop signs and traffic updates.

Community Services

Access important local services that support daily living and help keep our neighborhood clean, safe, and organized.

Emergencies (fire, medical, police): 911
PG County Police non-emergency number: 301-352-1200
Poison Hotline: 800-222-1222
Call or text for mental health or substance use emergencies: 988
UTILITIES:
WSSC: 800-828-6439 (general) or 301-206-4002 (emergency)
Pepco: 877-PEPCO-62 (877-737-2662) (outage), 202-872-3432 (emergency)
Washington Gas: 703-750-1000 (general) or 800-752-7520 (emergency)

Trash and recycling

Yard waste and food scraps: Monday morning

Trash: Tuesday morning (paper bags only, no plastic)

Bulky trash: Tuesday morning (2 items allowed per week)

Recycling: Tuesday morning

More info: 311 or (301) 883-4748

Emergency Preparedness

Call 911 in the event of a natural disaster, pandemic, terrorism incident, or other emergency in Prince George's County, public safety officials are prepared to respond quickly to protect residents and families. For non-emergency call: 311 - The 311 service allows citizens to have a quick, easy-to-remember, single point of access for non-emergency government information and services.

The County works closely with state and federal agencies to provide 24/7 monitoring, detection, and response services.

Make a Plan

Developing an emergency plan helps ensure everyone you care about knows how to respond in the event of an emergency. Find the best routes to hospitals, Storm Shelters and Flooding Zones. Have a plan.

Learn about risks, prepare ahead of time, and have a plan in place.

Alert Prince George's

Alert Prince George's is the County's emergency alert system designed to keep residents informed during emergencies. PGC311 Call Center is open Monday through Friday from 7 a.m. to 7 p.m.Online access is 24 hours a day, 7 days a week at www.PGC311.com.

Be prepared. Get connected. Stay informed.

Greening Our Town

Greening Our Town is an environmental resources and programs initiative brought to you by the Town Climate and Environment Committee.

Learn how our town — and you — can make environmentally friendly choices every day.

Get Involved

Need Help Finding a Resource?

CHNA is here to help residents connect with the information and services they need.

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Resources